Frequently asked questions
How are UbiMap credits used?
UbiMap credits are used based on your activity:
- 1 lead generated = 1 credit
- 1 Dropcontact or Enrow coordinate = 1 credit
- 1 Hunter coordinate = 3 credits
- 1 Kaspr coordinate = 30 credits
- 1 lead found with reverse search = 1 credit
- 1 public profile analysis = 1 credit
- 1 page extracted from event participant lists = 10 credits
LinkedIn account synchronization, campaign launches, as well as the number of footprints, leads present, and all other features of UbiMap do not currently consume any credits.
When are credits renewed and how are they managed?
Credits are renewed with your subscription (monthly or yearly) and can be recharged via a Booster. They are only consumed in the case of success and are carried over with each renewal. UbiMap may adjust the credit calculation basis depending on the evolution of its partners' costs.
Do I need subscriptions to third-party services to use UbiMap?
When you subscribe to a plan with UbiMap, we cover the costs for about two-thirds of the email search solutions required. However, if you wish to increase your contact search quota, you can choose to subscribe individually to one of these solutions.
Is onboarding assistance available for UbiMap?
Yes, one of our experts or sales representatives can assist you in maximizing the benefits of the platform. You can request this support during the demo or by contacting our sales team.
Do I need a LinkedIn account to use UbiMap?
Not at all! UbiMap doesn’t rely on LinkedIn’s internal search engine. With our querying technology, you can identify contacts without any degree-of-connection limitations, directly from the Web! However, if you’d like to run social selling or marketing campaigns, you can synchronize LinkedIn with UbiMap. No interconnection with this social network is required for contact data search.
Can I import my own data into UbiMap?
Yes, you can import your files in CSV format. UbiMap will process and enrich them with contextual data, emails, and phone numbers.
Are there any limitations to automations?
Lead searches are not subject to the quotas applied by the social networks supported by UbiMap. However, for invitation campaigns, messaging, or network prospecting, we recommend staying within acceptable usage limits.
UbiMap includes configurable restrictions to ensure your account's security and to respect the users of these networks.
How secure is the data on UbiMap?